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The Business side of things: Turning on Recall for Existing Beta Testers
Posted by: Brian on Thursday, April 26, 2007 - 11:30 PM
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As of April 25, 2007, the Lighthouse Messaging Service's
Recall System is available for beta testing. Please follow the
instructions below to start sending recall messages in your
practice.
- Read the description of how the Recall System works in this article. At the top of the article, click on Campaigns, and then on Recall Campaigns.
Please make sure you understand how it's going to work
before you go to step 2.
- Configure all four Recall Campaigns according to the
instructions in the Configuring Campaigns section of the above article. (As soon as you do, a very few recall
messages could start going, so be prepared for that!)
- Call us at 888-427-5454 extension 1 to let us know you're
ready to turn on Recall.
- We'll run a one-time "catch up" job that will
immediately schedule the appropriate Recall Campaign for
every patient who needs one, so that postcards and
e-mails will start to be sent.
- We'll "turn you on" for Recall on our server,
so that every night, Recall Campaigns will be scheduled
for patients who need to have them scheduled that day.
- Your phone will start ringing - people who get one of the
messages and want to schedule a recall appointment.
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